Question 1

How does a verified profile reduce my return-to-origin losses?

Accepted Answer

Buyers who can see courier-verified reviews and a verified business identity are far less likely to refuse the parcel at the door. Escrow prepayment is still in payment-partner integration and is not live yet.

Question 2

Do I have to route payments through Tsdiq?

Accepted Answer

No. Today you keep collecting payment exactly as you do now. Tsdiq verifies reviews from courier delivery proof, so nothing about your checkout has to change.

Question 3

Can a competitor leave a fake review on my profile?

Accepted Answer

No. A database rule rejects any review that is not attached to an order confirmed delivered by courier delivery proof, and each review link is a single-use signed token issued to the buyer who paid.

Question 4

What does the subscription cost?

Accepted Answer

Starter is PKR 499/month and Business is PKR 999/month, billed monthly or yearly. There is no per-transaction fee today — escrow payments are still in payment-partner integration. Physical Store Verification visits are priced per visit from PKR 4,999.

Question 5

Can I use Tsdiq with my existing Shopify or WooCommerce store?

Accepted Answer

Yes. The Business tier includes SDK access, domain whitelisting and signed webhooks, so order and delivery events sync from your existing cart and trigger verified review invites.

Question 6

What happens if the courier damages my shipment?

Accepted Answer

Custody weights and handover photos identify the leg where the damage occurred. If the courier is liable, the dispute resolves as courier liability rather than a refund taken out of your payout.

Capability	Tsdiq	Trustpilot	Google Reviews	Facebook / WhatsApp pages
Reviews locked to a completed transaction		Partly
Courier delivery proof behind each review
Physical store verification
Payout account verified in PKR (Raast / bank)
FBR / NTN verification badge (optional)
Buyer-fit compare engine for Pakistani stores
Local payment rails (Raast, JazzCash/EasyPaisa, bank)